Prioritising inclusive dining as part of your restaurant’s strategy isn’t just important in terms of complying to national and local guidelines. It’s also a power move. Firstly, by creating an inclusive environment, you can ensure that all guests, including those with disabilities, can enjoy their dining experience without any obstacles. This in turn, doesn’t only…
The joy of welcoming new faces and quickly filling up the tables at your restaurant can quickly turn into a nightmare if your crowd management is not up to par. With long wait lines, hungry and impatient customers, and overwhelmed staff – it’s close to impossible to make a good impression and preserve your reputation.…
The success of your restaurant isn’t guaranteed only by the exceptional quality and outstanding flavours of the food you serve. Actually, at large, it lies in the hands and efforts of your team. Getting your employees to work as one, however, isn’t always an easy job. Especially not when the hiring and promotions are only…
Happy with a couple of low-maintenance vegan options on your restaurant’s menu? Think again. Unless of course, you are purposely trying to stay out of one of the most prominent food trends globally. Not tapping into the plant-based market may be a huge miss for any food establishment, even those that don’t necessarily specialise in…
As a restaurant owner, maximising your table turnover is probably already at the top of your list. At the end of the day, how could it not be? The quicker your tables change, the more customers you serve, resulting in more revenue and a lively, ‘hot-spot’ atmosphere at your food establishment. While accounting for both…
Last week, the world had to say goodbye to an incredible pastry chef Roberto Linguanotto, the creator of one of the most internationally beloved desserts – Tiramisu. More affectionately known as ‘Lolli’, he truly shook up the culinary world with the enchanting combination of espresso-soaked ladyfingers, mascarpone cream, and a dusting of cocoa while working…
Restaurant data is important. Even more so, if you’re an ambitious restaurant owner who wants to devise an effective restaurant strategy to improve operations and customer experience. But is all data important? When you’re trying to navigate the ins and outs of marketing, optimise your day-to-day operations, or even understand your main customer base and…
The issues of social responsibility and sustainability aren’t new, but it’s no coincidence that they’ve been steadily preoccupying the minds of restaurant owners. With continuous introduction of new regulations aimed at pushing businesses towards a more socially and environmentally-friendly direction, it’s becoming clear that corporate social responsibility principles (CSR) are not only recommended, but actually…
The rise of time-based slot reservations across restaurants is not accidental. Gaining popularity during Covid-19, timed reservations proved extremely effective at reducing overcrowding and ensuring customer safety. But let’s be honest: the benefits of allocating specific dining time slots extend beyond the pandemic safety measures too. With quicker turn-over, better crowd management, and more insightful…
Dog-friendly signs on restaurants’ doors are proving to be more than just a passing buzz. With a significant increase in pet ownership and a shift towards more customer-centric dining experiences, pet-friendly establishments are quickly conquering customers’ hearts and becoming the new ‘it’ places unanimously cherished by the dog parents. Welcoming the four-legged pets through your…
Summer isn’t for staying in – and this applies to your restaurant too! With the temperatures steadily rising and the social calendars getting filled with all sorts of outdoorsy events, festivals and concerts – why not lean into the summer fun with a temporary pop-up? Whether you are an established restaurant, or an inspired entrepreneur…
It’s almost time! As the German hosts prepare the finishing touches before welcoming teams and fans for EURO 2024, the hospitality industry is also buzzing with the preparation to greet football-fevered fans in bars and pubs all over the world. And there’s a very good reason for it. Let’s be honest: unless you are at…
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