With the summer months fast approaching, what better time is there to leverage the start of the tourism season and draw in some new faces to your restaurant? Whether you run a small bistro or a family diner, or even an elegant high-end restaurant with breathtaking views, tourists present a golden opportunity to boost your…
With more and more families opting out to celebrate Mother’s day with a special meal out, no savvy restaurateur should miss this occasion. It’s not only a great way to book out your reservations this Sunday, but also a perfect opportunity to draw in new customers, build your reputation and even encourage some repeat business.…
Notorious for their loud and energetic nature, catering to families with small kids can feel intimidating. From crying to running around and fiddling with just about everything, a night out with children can feel like a nightmare for parents, just as much as for restaurateurs. But it doesn’t have to be. Instead of dreading the…
Easter isn’t just one of the largest religious celebrations cherished by Christian households around the world, but also one of our most beloved food holidays. Following the end of Lent, families traditionally gather to celebrate the resurrection of Christ and indulge in the festive staples including sweet breads and savoury stews. But ‘traditional’ doesn’t need…
Success in the restaurant industry depends on being noticed by consumers and standing out from the competition. Restaurant signage is a frequently ignored but useful tool for grabbing customers’ attention, communicating messages, and ultimately boosting sales. In this article we will give tips on how to use restaurant signage to your advantage! 1. Exterior signage…
It would be impossible to celebrate International Women’s Day without giving the well-deserved spotlight to the extraordinary women working in the food industry. For decades, women have been at the forefront of gastronomical innovation, challenging the notion of the ‘man’s world in the kitchen’. They have continuously shaped the way we understand, experience and interact…
Prioritising your patrons’ security and welfare is essential if you want to be seen as a reputable restaurant owner. One of the challenges you may encounter is dealing with customers who are drunk. In addition to being required by law, serving alcohol to people who are over the limit is also morally wrong. In this…
Running a restaurant is tough. Juggling schedules, keeping staff happy, and staying on top of everything can seem impossible. Traditional methods like paper schedules and handwritten notes just don’t cut it anymore. Thankfully, there’s a better way: online tools designed to make restaurant staff management a breeze. This article will explore how these tools help…
Let’s be honest, who doesn’t want to maximise their restaurant’s revenue! Increasing your profit margins however, isn’t just about serving great food or creating an impeccable atmosphere; it’s also about mastering your upselling techniques. When executed thoughtfully, upselling or suggestive selling, becomes a win-win scenario. By making informed and well-timed suggestions for dishes, sides or…
Valentine’s Day: the most romantic day of the year, but also the busiest for restaurants. Did you know that on Valentine’s Day, restaurant occupancy rates can skyrocket to over 90% worldwide? That’s a lot of lovebirds looking for a place to dine! While it’s a wonderful opportunity for couples to celebrate their love over a…
Hoorah! You’ve survived Christmas and the new year… Now get ready for Chinese New Year on the 10th February! The Year of the Tiger is about to usher in a wave of festivities, and for restaurant owners and chefs, it’s a golden opportunity to captivate taste buds and create memorable dining experiences – even if…
Calling all Servers! Your role in the restaurant sector is crucial. You are pivotal in delivering outstanding customer service, guaranteeing a pleasurable dining experience and customer loyalty. In order to succeed, it’s important to continuously develop your abilities and adopt a customer-centric approach. Here are ten ideas to improve your skills as a restaurant server.…
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