August 2023
Updates
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Crowd control feature added to quick booking form.
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The widget will now always take and save the latest details of the person booking, even if they previously booked using a different name but same telephone or email address.
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Widget greatly optimised for speed.
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New report added for “First Time Bookings”.
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Re-send payment link for tentative bookings now sent via SMS in addition to email.
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Waiting list bookings can now be cancelled.
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Added a note to the tentative/awaiting payment email, informing guests that booking will expire in X hours.
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When a booking is set to “Arrived”, the booking is stored in its own section at the bottom of the Guest List.
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Widget now supports multiple languages including English, Spanish, Italian, Czech and Lithuanian.
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When entering contact number on mobile or tablet devices, the keyboard is now changed to numerical keyboard instead of qwerty.
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Sporadic Hang issues previously reported have now been fully resolved.
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Fixed the ability for guests to proceed without selecting product, even on very slow connections.
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Fixed “Edit Booking” which took long to save in certain cases.
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Fixed dashboard stats that failed to load for some restaurants.
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Fixed issue with widget blocking bookings whenever an incorrect email was entered.
Fixed issue preventing managers from receiving reviews when they don’t have “all emails” enabled.
Fixed trial ending message with CTA button added to add card.
Fixed issue that allowed bookers to proceed with entering card details, affecting deposits. or payments in Stripe despite the booking payment being auto cancelled.
Fixed Lithuania SMS Timezone issue.
Fixed issue that resulted in an error for restaurants when placing a review, if they had enabled review reminders without having any review parameters set.
Fixed review list that was only showing 40 reviews.
Fixed issue that was showing indoor dining as being undefined when selecting a table with or without crowd control enabled.
Fixed issue with Reserve with Google bookings not respecting booking stop time value.
Fixed widget booking errors when auto cancel value was not entered.
Fixed issue with credit card throwing error.
Fixed Day view that was showing as unavailable.
June 2023
Updates
Added Waiting List as an add on to be activated via the online booking widget and manually through the diary.
New Guest List/Search functionality in Diary.
Added “Turn Table” button to quickly reduce default booking duration.
Added “Send payment link” button to the Dashboard and Diary view.
Booking statuses translated into Spanish.
May 2023
Updates
Added feature to include a GTM code in the widget in order to track booking conversions from advertising
New styling of Diary: reduces a lot of scrolling, new colour change of booking status and channel, legend placed in button
Ability to close off specific time slots from the Diary view
Email of patrons added to Manager booking emails, to respond without having to login to Tableo
“Dining areas” now only shows a list of restaurant’s actual dining areas – all other areas are hidden from view and can be edited by clicking “More”.
When adding a walk-in, status is immediately set to ‘Arrived’.
Dining area label in the widget changed to ‘Area’ to cater for beach clubs, deckchair areas, etc.
Removed the ages (3 to 12) from the widget in Italian & Spanish.
Restaurants given full control of their own transactions via Stripe through the adoption of Stripe Direct Charges
Reconciliation reports removed from Tableo – only available via Stripe
Added Terms & Conditions to Reserve with Google
Cancel button now hidden when reservation time is < (less than) cancellation policy and message added to inform booker.
Whenever a booking is auto-cancelled due to no card details being entered by the booker, a cancellation email is sent explaining reason.
“Quick Overview (info button)” and Dashboard now show pending bookings awaiting payment.
Fixes
New custom + and – buttons for products as they were not working correctly on some devices
Fix of PREFIX for international clients – Italy + Spain flag now shows when country is set accordingly
Fixed walk-in calculation that was showing incorrectly
“Select all tables” button is now only shown when clicking on “Open Tables” and at the bottom to prevent misclicks.
Fixed “Resend payment” link to guests that was not showing on all payment types including Products.
Fixed issue with Google feed.
Removed “your booking was automatically cancelled as no card details were entered during the booking process” from drop down of cancellation reasons for users – this is now only available for Managers in Diary (Long booking form).
Fixed Products not accepting decimal numbers.
Fixed: Bookings without card details entered when buying products were showing the icon and colour as confirmed and green instead of red / tentative.
Fixed duplicate booking issue reported by Lom Dopolavaro (issue was related to extending of booking duration) and overlap calculation.
Fixed Booking with errors.
Timezone fixes: When placing booking via widget from a different timezone to the restaurant, the calculation of “now” was not being taken into consideration in the widget.
Fix for “booking before time in minutes”.
April 2023
New features
Blacklist: Ability to block patrons from booking through widget by blocking their email and/phone
Notification pop ups for booking confirmation/cancellations can now be enabled/disabled from appearing in the product
Added Product system allowing users to create a number of products to be shown online
Added Concierge feature for the creation of referral links
Added function to add minimum booking value in Product
Added “select all tables” button in long booking form
Added filter to sort through reservations by date created – in ascending or descending order.
Table number(s) now added to the booking email sent to restaurant staff.
Updates
Switch table feature now available in Floor Map (in addition to Diary)
Ability to switch off certain days of the week from being available on Reserve with Google (whilst keeping them available in widget)
Terms & Conditions styling – T&Cs page now has same background colour as widget RGB settings
Further Spanish translations of app.tableo.com – 95% ready
Basic widget styling improvements
Added notes functionality in mobile
Improved the bookings UI for mobile
Migrated server diary.bookia.com to https://app.tableo.com/
Fixes
“Notes” in the diary is now a fixed button so it’s less messy and intrusive to managers
Fixed all emails being sent to managers even if email is set to widget bookings only
Fixed error when exporting csv or printing PDF due to special characters in restaurant name
Fixed confirmation pop up in Floor Map when cancelling or setting a booking to no-show
Fixed issue that caused deactivated tables (from Table Management) to still show up in Floor Map
Fixed auto cancellation of bookings that wasn’t working due to a conflict with the cancellation policy value in hours
Fixed new booking toasts randomly coming up in Spanish
Fixed issue that prevented Managers from cancelling bookings
March 2023
New features
New cancellation policy in booking settings to set the maximum hours before cancellation.
Added HTML support for Basic data + event descriptions.
Updated Google integration to support notes/comments when placing a booking and GDPR marketing opt in.
Tableo product 95% translated into Italian.
Bookia.mt API restaurant bookings are now automatically added to Tableo billing.
Tableo now supports automatic billing which bills a restaurant’s card every 5th of the month.
Updates
Support page has been updated with Customer Service hours + telephone numbers.
Updating Stripe API with on_behalf_of parameter so that restaurants can brand their Stripe checkout page with name, logo, bank statement descriptor etc.
Updated Stripe fees from 1.4% 25 cents to 1.5% + 25 cents.
Infrastructure update: Mail log split as it was inflating database.
Infrastructure update: Mail log updated to store only 90 days.
Infrastructure update: All prep work done to prepare for migration of diary.bookia.eu to app.tableo.com.
Fixes
Fixed withdrawal and no show fees that were not being passed through to Stripe API.
Fixed ‘Find my restaurant’ in Google that wasn’t finding global restaurants outside of Malta, Italy and Spain.
Fixed groups calculation – groups were calculating deactivated tables and tables from multiple dining areas which weren’t supported, resulting in booking with errors.
Fixed Stripe reconciliation report that was showing 1 hour behind actual created and booking time.
Fixed automated billing which was not adding VAT %.
Changed the way ‘Reserve with Google’ bookings are calculated in billing since Stripe does not support 3 decimal points.
Fixed Tableo billing CSV that was exporting all managers instead of just the billing contact.
Fixed ‘Edit Bookings’ that wasn’t showing cancellation or no show data for patrons.
Google was ignoring same day bookings off toggle – now fixed.
Disabling the ‘Active billing & subscription’ was still inputting restaurants in billing CSV – now fixed.
Fixed issue with Nagware Settle pending message that was asking managers to re-enter a new card even though a card was already entered.
Fixed grammar text for overdue bills message.