Restaurant CRM software that starts from your bookings

The booking diary already knows who visited, when they came, what they booked, and whether they came back. Tableo’s restaurant CRM turns real reservations into guest profiles, useful segments, and insights that stay connected to the next booking and elevate your service.
Restaurant CRM guest profile of woman

Guest
profiles

Visit &
booking history

Guest
segmentation

Guest database
& GDPR

THE GAP

Guests book through your widget, by phone, on Google, as walk-ins. They spend at the table, and that lives in your POS. The data exists, but it’s split across systems, so it never adds up to a picture of the guest.

Tableo puts it together. Every reservation adds context to the same profile: contact details, visit history, preferences, allergies, no-shows and party size. 

Turn every booking and interaction into a complete guest profile.

Three friends dining at a restaurant with on screen badges High Spender and Vegetarian

Contact details

Name, email, phone

Visit history

When they came, how often

Preferences & allergies

Table, dietary, occasions

Party size & spend

Big tables, regulars, value

One joined profile

All of the above, per guest

THE HUB

Everything you know about a guest, in one place.

The guest record sits at the centre of Tableo. Profiles, visit history, segments and marketing all draw from the same bookings, so when a guest reserves, everything updates at once. No syncing, no exports between tools, no one keeping a spreadsheet alive.

GUEST PROFILES

One record per guest, with contact, preferences and tags that build up from every booking.

From VIPs to first-time visitors and guests you haven't seen in 90 days, Tableo automatically creates a personal profile for each of them.

Two restaurant CRM user profile cards Daya on left and James on right with avatars names badges and notecontact panels

VISIT & BOOKING HISTORY

Track every reservation, no-show, and party size automatically on each guest’s profile.

With every visit tied to the guest, filters like “hasn’t visited in 90 days” or “3+ visits this month” stay accurate.

Profile card on a side view man Martins VIP status last visit on 18th August and 5 total visits

GUEST SEGMENTATION

Save segments (first-timers, regulars, lapsed, big tables) that update on their own.

Set up your segments once and they stay updated on their own, so they are ready to export whenever you need them.

White rounded button at top labeled Create segment below two purple rounded pills High Spender with icons and Visited >5 times with a check icon

GUEST DATABASE & GDPR

Manage the whole guest list, with consent tracked and guests easy to find or remove.

Keep your guest list clean and compliant. Consent is tracked per guest and anyone can be found or removed in seconds.

Profile card for Sean with round avatar language and client status badges and a GDPR  Marketing panel below showing three permissions marked Yes on green pills

GUEST MARKETING

Email, SMS and automations. The CRM holds the guest record; Guest Marketing is how you act on it.

Use opted-in guests, saved segments and campaign templates to send emails that lead guests back to the booking diary.

Hero announcing the new seasonal menu with fresh produce on a wooden table bold headline and three dish thumbnails beneath Send now and Schedule buttons overlay

INSIDE A PROFILE

What a restaurant CRM guest profile holds.

Nobody types this in. Each part of the record fills itself from a booking, a visit or a note your team adds on the floor, and stays attached to the same guest the next time they reserve.

WHY A RESTAURANT CRM

What a restaurant can do with CRM that follows the diary.

The point is not to collect more data. The point is to make the reservation history useful before and after service.

Before Service

See who is coming in, who has visited before, what notes matter, and whether the booking belongs to a regular, a first-time guest, or a returning lapsed guest.

After service

Follow up guests from the reservation history rather than waiting for someone to export a list or remember who should hear from the restaurant again.

Between visits

Automatically send birthday, anniversary, and re-engagement messages. Create campaigns for quiet days, private dining, seasonal menus, and regular guests.

When measuring

Look beyond opens and clicks. See whether the message brought a guest back into the booking diary.

Before Service

See who is coming in, who has visited before, what notes matter, and whether the booking belongs to a regular, a first-time guest, or a returning lapsed guest.

After service

Follow up guests from the reservation history rather than waiting for someone to export a list or remember who should hear from the restaurant again.

Between visits

Automatically send birthday, anniversary, and re-engagement messages. Create campaigns for quiet days, private dining, seasonal menus, and regular guests.

When measuring

Look beyond opens and clicks. See whether the message brought a guest back into the booking diary.

15–20 pages

What's inside the guide

01 What belongs in a guest profile
02 Booking-connected vs standalone CRM
03 GDPR & guest-data ownership checklist

Demo only. This prototype doesn't send anything yet.

FREE PDF

Restaurant CRM Buyer's Guide

A short, honest guide to choosing a restaurant CRM, including what to look for, what to ignore, and where the booking-connected approach helps or doesn’t. It covers the main options fairly, ours included.

Turn bookings into return visits with smarter restaurant marketing.

QUESTIONS

Restaurant CRM questions.

Short answers for operators comparing CRM tools.

A restaurant CRM is the guest record at the centre of your restaurant: who your guests are, what they've booked, when they last visited and what they prefer. Tableo's is built into the booking platform, so it fills itself from reservations rather than asking you to keep a separate database.
Every booking. A profile is created or updated each time a guest reserves, so contact details, visit history, party sizes and preferences build up on their own, whether the booking came in by phone, through your widget or as a walk-in.
Your POS. Tableo integrates with point-of-sale systems so guest spend is attached to the profile automatically, which powers segments like high spenders and average spend per visit. No POS connection? The rest of the record still builds itself from bookings.
Yes. Any saved segment exports as CSV for use in your email platform or ad audiences. Marketing consent status is included, so you only ever export guests who've opted in. If you need to send email or sms campaigns you can use Tableo's Guest Marketing Campaigns and Automations.
Yes. The guest records you build in Tableo are yours. You can export them, and we don't hand your guests to a delivery aggregator or a marketplace that also sells them a table elsewhere.
It's built for European restaurants. Consent is tracked per channel, guests can be found and removed on request, and marketing only goes to guests who've opted in.
They're siblings built on the same record. CRM is where guest profiles, segments and history live; Guest Marketing is how you act on them with email, SMS and automations.
Yes. Because it's built into bookings, there's nothing to set up or maintain separately. There's a free plan to start, and the guest record grows with you.