Automate & Innovate with AI for Restaurants
AIMA – Your very own personal assistant to take reservations and answer guest queries.
Are you tired of receiving the same messages daily, asking you about your opening hours or menu? Do people expect you to reply at 8pm to make a reservation when service is at its peak and the kitchen’s on fire? Are you losing customers because you can’t reply fast enough? If you’ve answered yes to any of the above, Tableo has the solution!
Save time with Artificial Intelligence
Innovation? You bet. Tableo’s AI assistant is the first of its kind, designed to save you time on handling reservations, customer queries and more. Think of it like your very own PA – smart, quick and always on the ball.
Handle bookings & updates with zero human effort.
Answer customer queries with restaurant-specific knowledge.
Keep your diary in check without lifting a finger.
Add messaging as a new line of communication
Some guests love texting, some hate filling out forms and others just don’t want to talk on the phone. AIMA, the AI Messaging Assistant, meets customers on Facebook Messenger and keeps the conversation flowing smoothly, so you don’t have to lift a finger.
Customers can book and ask questions through FB Messenger.
AIMA manages everything in real-time—no manager required.
The result? A smooth, quick, and seamless customer experience.
Natural & conversational communication
No more robotic responses. When customers reach out to make a booking or ask for info, AIMA replies intelligently, just like a human would. It’s not some canned response machine, it actually gets what your customers want.
Understands context & intent, offering relevant replies.
No awkward bot-like interactions - just smooth communication.
Your guests won’t even realize they’re chatting with AI!
Here’s what AIMA can do!
1
Provides information
No pre-set responses. Understands what the customer is asking and provides relevant, personalized responses.
2
Handles reservations
Can handle reservations by confirming availability and asking the customer to supply all necessary info to make a booking.
3
Places bookings
Automatically inserts the booking into Tableo in real-time and updates the customer database accordingly.
4
Sends confirmation
Provides a confirmation number for the customer's reservation and can handle any changes to the booking.
5
Handles modifications
If it encounters a problem, the assistant is designed to alert the client and send an email to the restaurant manager to take control.
6
Understands limitations
If there is a problem, the assistants are designed to alert the client and send an email to the restaurant manager.
Try AIMA Yourself
Message our test restaurant on Facebook Messenger and ask anything. Try making a reservation or inquiring about the menu, hours, or anything else a customer would commonly ask. See AIMA in action.
Ready to work smarter, not harder?
Tableo’s here to simplify your life, streamline your bookings and boost your restaurant’s efficiency. With AI-powered assistants and no-fuss payment systems, it’s time to make things easier for you.
Get started with Tableo today. No strings attached!
Free Version – Free Setup – Free Training – Free Support
Commonly asked questions 🤖
By automating routine tasks like handling reservations and answering common customer questions, Tableo’s AI Assistant reduces the workload on your staff. This innovation allows your team to concentrate on more important tasks, leading to improved organization and customer satisfaction.
The AI Assistant can manage various customer interactions, including providing restaurant information, processing reservations, sending confirmation and reminder messages, and answering frequent inquiries about topics like menu options or operating hours.
Tableo’s AI Assistant seamlessly integrates with Tableo’s reservation system, automatically placing bookings in the diary and updating customer databases. This integration ensures accuracy and efficiency in managing reservations without requiring manual intervention.
Absolutely! The AI Assistant offers a natural and conversational interaction, so customers won’t even realize they are communicating with AI. It interprets the intent behind customer queries to provide intelligent responses, enhancing the overall dining experience.
Yes, Tableo’s AI Assistant is capable of handling after-hours reservations and providing immediate booking confirmations. This ensures that customer needs are met even when your restaurant staff is not available, improving customer satisfaction and reducing lost opportunities.
AIMA is trained to pass on the message to a manager if it cannot answer the query. The customer will be notified of this.
Our AI Assistant is designed to be user-friendly and does not require any technical knowledge from you or your team. Besides our support team is always here to help whenever you need it.
Yes, we can disconnect the AI Assistants at any time, however, remember that patience is key, it’s not different than training a new staff member, except this will constantly get better over time.
We understand your concerns about data security. We follow strict data privacy regulations and employ industry-standard security measures to protect your customer information. You can learn more about our data privacy practices in our terms and conditions, sent to you before the onboarding process.
