We all know the importance of customer reviews for your restaurant. But how about actually going a step further to find out first hand your client preferences. This could help you with making changes to your offerings, pricing and such. The best way of doing this is through the collection of customer feedback via surveys. …
Knowing when, and if, to raise prices can be a difficult and daunting decision for restaurant owners. On the one hand, you have forever increasing labour, energy and food costs, while on the other, you need to maintain customer satisfaction. Raising restaurant pricing calls for careful planning and a well thought out approach. In this…
Sustainability has become a “buzzword” of late, particularly in the hospitality industry where it’s becoming crucial in the effort to create a greener future. In this article we will examine five sustainable methods that restaurants can use to reduce their impact on the environment. From sourcing local and organic ingredients to implementing energy-efficient measures, these…
Managing employee schedules can be a complex task and challenging to say the least. You have to factor in experience, availability holidays, illness and so much more. This is why many restaurants are using a rotating schedule to ease the process. In this article we will cover the concept of a rotating schedule, its significance…
There’s a lot to be said about the value of a well-designed kitchen. Proper positioning can increase production and efficiency, which boils down to happier customers and a happier bank account. This blog post provides five great suggestions to assist you make your restaurant kitchen design better. Let’s start now! 1. Increase efficiency with a…
Managing a restaurant franchise comes with unique challenges and opportunities. You need a combination of good processes, communication and smart decision-making to ensure consistent success across the various locations. In this article we will examine key methods and approaches for mastering multi chain management in the restaurant sector. Creating a firm foundation 1. Creating your…
In this article we highlight the fundamental principles that support the best restaurants in the culinary industry. Every aspect of a responsible and successful restaurant—from emphasising premium ingredients and upholding the highest standards of food safety to embracing sustainability and celebrating diversity—contributes to the exceptional tapestry that defines it. Join us as we explore the…
When running a restaurant, a website and all things digital are probably the last thing on your mind. However if you do own a restaurant website (and in this day and age it’s important you do), you must ensure it is regularly updated and maintained. Effective website management ensures you both attract and retain your…
The restaurant industry (probably more so than any other business sector), requires top-notch efficiency for operations to run smoothly and to guarantee excellent customer service. Employee performance needs to be maximised in order to operate effectively and offer exceptional dining experiences. In this post, we’ll provide you with a 9-step approach for raising employee productivity…
With Halloween just around the corner, now’s your chance to offer your guests an experience to remember. From frightening décor and themed dishes to special events and promos. Prepare to embrace the Halloween spirit and establish your business as the go-to place for a frightfully fun event! Halloween decorations Creating a Halloween fantasy at your…
It’s time to embrace Autumn when the leaves turn magnificent colours of red and gold and the air becomes crisp and energising. With each new season comes a new wave of culinary inspiration and Autumn 2023 is no exception. This year, food and beverage trends are all about embracing the season’s abundant harvest, the exploration…
October is Breast Cancer Awareness Month. Businesses, organizations and people band together every year for this campaign to raise money and awareness for breast cancer support, education and research. Offering unique cuisine and drinks at your restaurant with a pink theme is one way to support this vital cause. These dishes not only increase awareness,…
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