Server success secrets: 10 tips to elevate your skills as a restaurant server

Calling all Servers! Your role in the restaurant sector is crucial. You are pivotal in delivering outstanding customer service, guaranteeing a pleasurable dining experience and customer loyalty. In order to succeed, it’s important to continuously develop your abilities and adopt a customer-centric approach.  Here are ten ideas to improve your skills as a restaurant server.…

Restaurant rotating shifts (1)

Understanding rotating schedule and its function in restaurants

Managing employee schedules can be a complex task and challenging to say the least. You have to factor in experience, availability holidays, illness and so much more. This is why many restaurants are using a rotating schedule to ease the process.  In this article we will cover the concept of a rotating schedule, its significance…

Restaurant Staff

A 9-step guide to improving restaurant staff performance

The restaurant industry (probably more so than any other business sector), requires top-notch efficiency for operations to run smoothly and to guarantee excellent customer service. Employee performance needs to be maximised in order to operate effectively and offer exceptional dining experiences. In this post, we’ll provide you with a 9-step approach for raising employee productivity…

Effective Restaurant Management

8 Essential traits of highly effective restaurant managers

Managing a restaurant  is tough! It takes a certain combination of abilities, knowledge and character traits to successfully manage a restaurant’s operations, lead staff and guarantee customer satisfaction.  In this post we’ll examine the key characteristics that highly efficient restaurant managers possess. Hopefully you are lucky enough to find an outstanding manager for your restaurant,…

Restaurant Employee Scheduling

Restaurant employee handbook: 4 essential rules for staff members

Setting clear standards, guaranteeing consistency and fostering a great work atmosphere in restaurants all depend on having an effective “employee handbook” – i.e designing policies that support staff members’ success. In this post, we’ll look at four fundamental guidelines that any restaurant employee handbook ought to contain. These guidelines will increase professionalism, productivity and client…

Restaurant Employee Retention

Retention is key: Strategies for minimising employee turnover in restaurants

The scourge of many a restaurant as with any other business is employee turnover. Keeping talented and loyal staff members is crucial. A high turnover of staff not only disrupts operations, it impacts customer satisfaction and profitability. In this article we will look at practical methods for reducing employee turnover in restaurants. We’ll go through…

Hiring a Restaurant Chef

Hiring a new chef: Essential steps to find the perfect fit

If you’ve found the perfect chef, then consider yourself LUCKY! You can have the perfect restaurant setting, the most attentive staff, but if the chef is mediocre you can forget repeat business. So that’s why finding the ideal chef is crucial to your restaurant’s success.  In addition to bringing culinary skills, a talented and skillful…

Restaurant Staff Evaluation

Effective performance assessment forms: Restaurant employee evaluation

The success of your business and the maintenance of a good level of service depend on you, the owner or manager of the restaurant, reviewing the performance of your staff. The creation of efficient performance assessment forms is essential to carrying out thorough and impartial evaluations. In this article, we’ll examine the value of employee…

Restaurant Management Skills

Becoming the best restaurant manager: Essential tips

As a restaurant manager, you are crucial to the success of your establishment. You are in charge of managing the business, managing a team, and providing your customers with a wonderful dining experience. A winning combination of solid leadership abilities, business expertise, and a love of hospitality are necessary for success in your position. In…

Restaurant Employee Scheduling

Modernise employee scheduling for your restaurant’s success

In order to streamline operations and increase efficiency, restaurateurs are switching to modern technologies both in the kitchen and for taking reservations & allocating tables. However, employee scheduling is another area that can benefit tremendously from technological developments. Restaurants can modernise their scheduling procedures to boost output, cut expenses, and eventually accelerate profitability. This blog…