With more and more families opting out to celebrate Mother’s day with a special meal out, no savvy restaurateur should miss this occasion. It’s not only a great way to book out your reservations this Sunday, but also a perfect opportunity to draw in new customers, build your reputation and even encourage some repeat business.…
Notorious for their loud and energetic nature, catering to families with small kids can feel intimidating. From crying to running around and fiddling with just about everything, a night out with children can feel like a nightmare for parents, just as much as for restaurateurs. But it doesn’t have to be. Instead of dreading the…
Easter isn’t just one of the largest religious celebrations cherished by Christian households around the world, but also one of our most beloved food holidays. Following the end of Lent, families traditionally gather to celebrate the resurrection of Christ and indulge in the festive staples including sweet breads and savoury stews. But ‘traditional’ doesn’t need…
Success in the restaurant industry depends on being noticed by consumers and standing out from the competition. Restaurant signage is a frequently ignored but useful tool for grabbing customers’ attention, communicating messages, and ultimately boosting sales. In this article we will give tips on how to use restaurant signage to your advantage! 1. Exterior signage…
It would be impossible to celebrate International Women’s Day without giving the well-deserved spotlight to the extraordinary women working in the food industry. For decades, women have been at the forefront of gastronomical innovation, challenging the notion of the ‘man’s world in the kitchen’. They have continuously shaped the way we understand, experience and interact…
Prioritising your patrons’ security and welfare is essential if you want to be seen as a reputable restaurant owner. One of the challenges you may encounter is dealing with customers who are drunk. In addition to being required by law, serving alcohol to people who are over the limit is also morally wrong. In this…
Running a restaurant is tough. Juggling schedules, keeping staff happy, and staying on top of everything can seem impossible. Traditional methods like paper schedules and handwritten notes just don’t cut it anymore. Thankfully, there’s a better way: online tools designed to make restaurant staff management a breeze. This article will explore how these tools help…
Let’s be honest, who doesn’t want to maximise their restaurant’s revenue! Increasing your profit margins however, isn’t just about serving great food or creating an impeccable atmosphere; it’s also about mastering your upselling techniques. When executed thoughtfully, upselling or suggestive selling, becomes a win-win scenario. By making informed and well-timed suggestions for dishes, sides or…
Valentine’s Day: the most romantic day of the year, but also the busiest for restaurants. Did you know that on Valentine’s Day, restaurant occupancy rates can skyrocket to over 90% worldwide? That’s a lot of lovebirds looking for a place to dine! While it’s a wonderful opportunity for couples to celebrate their love over a…
Hoorah! You’ve survived Christmas and the new year… Now get ready for Chinese New Year on the 10th February! The Year of the Tiger is about to usher in a wave of festivities, and for restaurant owners and chefs, it’s a golden opportunity to captivate taste buds and create memorable dining experiences – even if…
Calling all Servers! Your role in the restaurant sector is crucial. You are pivotal in delivering outstanding customer service, guaranteeing a pleasurable dining experience and customer loyalty. In order to succeed, it’s important to continuously develop your abilities and adopt a customer-centric approach. Here are ten ideas to improve your skills as a restaurant server.…
In 2024, the restaurant business is moving into the future at breakneck pace. As a restaurant owner, you’re not just managing a kitchen – you’re coordinating a symphony of consumer preferences and technology. In this dynamic environment, where online reservations are the new standard and digital innovation is the key to success, let’s discover the…
Although it can be an exciting and gratifying business, owning a restaurant is not all bells and whistles. It’s a tough industry to be in and comes with a long list of challenges. In this article we’ll look at the most frequent issues restaurants deal with and offer workable strategies to fix them. These insights…
Rapid growth can be an exciting time for your company, but it also presents new challenges that need to be managed carefully. This post will examine practical methods for navigating unexpected restaurant expansion. So buckle up and let’s go for a ride! Assess & plan for scalability When faced with sudden restaurant growth, it is…
We all know the importance of customer reviews for your restaurant. But how about actually going a step further to find out first hand your client preferences. This could help you with making changes to your offerings, pricing and such. The best way of doing this is through the collection of customer feedback via surveys. …
Knowing when, and if, to raise prices can be a difficult and daunting decision for restaurant owners. On the one hand, you have forever increasing labour, energy and food costs, while on the other, you need to maintain customer satisfaction. Raising restaurant pricing calls for careful planning and a well thought out approach. In this…
Sustainability has become a “buzzword” of late, particularly in the hospitality industry where it’s becoming crucial in the effort to create a greener future. In this article we will examine five sustainable methods that restaurants can use to reduce their impact on the environment. From sourcing local and organic ingredients to implementing energy-efficient measures, these…
Managing employee schedules can be a complex task and challenging to say the least. You have to factor in experience, availability holidays, illness and so much more. This is why many restaurants are using a rotating schedule to ease the process. In this article we will cover the concept of a rotating schedule, its significance…
There’s a lot to be said about the value of a well-designed kitchen. Proper positioning can increase production and efficiency, which boils down to happier customers and a happier bank account. This blog post provides five great suggestions to assist you make your restaurant kitchen design better. Let’s start now! 1. Increase efficiency with a…
Managing a restaurant franchise comes with unique challenges and opportunities. You need a combination of good processes, communication and smart decision-making to ensure consistent success across the various locations. In this article we will examine key methods and approaches for mastering multi chain management in the restaurant sector. Creating a firm foundation 1. Creating your…
In this article we highlight the fundamental principles that support the best restaurants in the culinary industry. Every aspect of a responsible and successful restaurant—from emphasising premium ingredients and upholding the highest standards of food safety to embracing sustainability and celebrating diversity—contributes to the exceptional tapestry that defines it. Join us as we explore the…
When running a restaurant, a website and all things digital are probably the last thing on your mind. However if you do own a restaurant website (and in this day and age it’s important you do), you must ensure it is regularly updated and maintained. Effective website management ensures you both attract and retain your…
The restaurant industry (probably more so than any other business sector), requires top-notch efficiency for operations to run smoothly and to guarantee excellent customer service. Employee performance needs to be maximised in order to operate effectively and offer exceptional dining experiences. In this post, we’ll provide you with a 9-step approach for raising employee productivity…
With Halloween just around the corner, now’s your chance to offer your guests an experience to remember. From frightening décor and themed dishes to special events and promos. Prepare to embrace the Halloween spirit and establish your business as the go-to place for a frightfully fun event! Halloween decorations Creating a Halloween fantasy at your…
It’s time to embrace Autumn when the leaves turn magnificent colours of red and gold and the air becomes crisp and energising. With each new season comes a new wave of culinary inspiration and Autumn 2023 is no exception. This year, food and beverage trends are all about embracing the season’s abundant harvest, the exploration…
October is Breast Cancer Awareness Month. Businesses, organizations and people band together every year for this campaign to raise money and awareness for breast cancer support, education and research. Offering unique cuisine and drinks at your restaurant with a pink theme is one way to support this vital cause. These dishes not only increase awareness,…
Data-driven decision-making is vital for promoting growth and optimising revenue. This not only applies to corporate environments, but is also relevant in today’s restaurant scene. In this article, we’ll look at practical methods for increasing the revenue at your restaurant using analytics. So let’s dive in and learn the data-driven growth secrets! 1. Gathering and…
Building customer loyalty is crucial for any restaurant’s long-term success. Yes, having a steady stream of new business is important, however it’s the regulars that keep business afloat and are your best ambassadors at spreading the word. This article provides practical advice and methods on how to set up repeat business and encourage customer loyalty.…
Managing a restaurant is tough! It takes a certain combination of abilities, knowledge and character traits to successfully manage a restaurant’s operations, lead staff and guarantee customer satisfaction. In this post we’ll examine the key characteristics that highly efficient restaurant managers possess. Hopefully you are lucky enough to find an outstanding manager for your restaurant,…
Making the most of your restaurant’s capacity is one of the many things that go into running a successful restaurant. Expanding your restaurant’s seating capacity will increase revenue and improve customer satisfaction. Here are a few quick tips on how to expand capacity. Let’s get started! 1. Optimize seating arrangements and table configurations Remove unnecessary…
TikTok has become a platform where viral food trends spread like wildfire, taking the world by storm. It has developed into a hotbed for culinary inspiration, featuring inventive recipes and beautiful food presentations. In this article we’ll discover the hottest food trends on TikTok and how they’ve affected the restaurant business. Whipped coffee a.k.a Dalgona…
Automation systems are essential for streamlining operations, increasing efficiency, and boosting the entire dining experience. This post will examine several automation techniques that can completely transform the way your business runs, increasing productivity and profitability. These solutions, which range from inventory monitoring software to kitchen management systems, can help you finish tasks faster, make fewer…
In a perfect world your restaurant customers would experience 100% satisfaction at all times. But we all know it’s not always possible to please everyone. There are those difficult customers who tend to find a problem with everything…and let’s face it, mistakes with food or service can happen. What’s important is for restaurant owners to…
Setting clear standards, guaranteeing consistency and fostering a great work atmosphere in restaurants all depend on having an effective “employee handbook” – i.e designing policies that support staff members’ success. In this post, we’ll look at four fundamental guidelines that any restaurant employee handbook ought to contain. These guidelines will increase professionalism, productivity and client…
Even if you aren’t familiar with the term Dynamic Pricing, it’s nothing new and is commonplace in our everyday lives. Think about low cost airfare prices that change from one day to the next, depending on demand, or last minute deals at hotels to ensure a high occupancy rate. This change in pricing that is…
Technology is changing the dining experience at restaurants all over the world and with no sign of stopping. In this article we will look at four key trends that are influencing the direction of restaurant technology. These trends are set to transform the sector and give restaurateurs cutting-edge tools to improve operations, raise client satisfaction…
One of the most important aspects of managing restaurant expenses is keeping the business profitable. Unexpected costs can negatively affect profitability and jeopardise long-term viability. In this post, we’ll look at strategies for avoiding unforeseen spending and managing restaurant bills well. By implementing strategic measures, such as analysing expenses, optimising inventory, and leveraging technology, restaurant…
The scourge of many a restaurant as with any other business is employee turnover. Keeping talented and loyal staff members is crucial. A high turnover of staff not only disrupts operations, it impacts customer satisfaction and profitability. In this article we will look at practical methods for reducing employee turnover in restaurants. We’ll go through…
A bottle of good wine or a fancy cocktail can really elevate the dining experience. In this article we’ve gathered the top trends for wine and cocktails in 2023. So gather your wine glasses and shakers as we explore the fascinating realm of mixology magic. Cocktail tips and trends 1. Cocktail garnishes with a twist…
So you’ve taken the plunge to open a new restaurant! Kudos to you! Now for the fun part… finding the perfect location. Finding the ideal site is one of the most important decisions you’ll make to guarantee success. While the wrong one can seriously hinder your restaurant’s growth and profitability. In this post we will…
How much should we tip? This question comes up every time we eat out. If it’s a group booking, it gets even more complicated. Should one leave a standard 10% tip or more? And if the service wasn’t quite up to scratch, should this be reflected in the tip (or lack of it)? In this…
Organising special restaurant events is a great way to draw in new clients, engage with existing ones and build a loyal customer base. In this post, we’ll look at original suggestions and best practices for planning memorable restaurant events that leave a lasting impression on your guests. Theme nights: Transport your guests to another world…
If you’ve found the perfect chef, then consider yourself LUCKY! You can have the perfect restaurant setting, the most attentive staff, but if the chef is mediocre you can forget repeat business. So that’s why finding the ideal chef is crucial to your restaurant’s success. In addition to bringing culinary skills, a talented and skillful…
Struggling to optimise your restaurant’s operations while keeping costs under control? In this guide we will delve into food & beverage (F&B) control methods to help you generate profitability and uphold good standards. So let’s dive in! 1. Understanding F&B control Inventory management, cost control, menu engineering and portion control are just a few of…
Food safety inspections can be daunting, but are essential for maintaining high standards and guaranteeing the health and safety of restaurant customers. This article provides helpful tips and best practices to help you master food safety inspections. It will ensure your restaurant is always prepared for inspection, from putting in place appropriate sanitary practices to…
In this post, we’ll look at five crucial tactics that might help in giving your restaurant customers a memorable dining experience. So, let’s dive in and discover how you can take your restaurant’s customer service to the next level! 1. Create a warm and welcoming environment Greet visitors with a warm and welcome smile. Sounds…
24th July marks National Tequila Day, a celebration of Mexico’s beloved spirit! Tequila enthusiasts around the world come together to honour the rich history, craftsmanship, and diverse flavours that make tequila a global favourite. Tequila’s history Tequila is deeply rooted in Mexican culture and has a history that dates back to 250 / 300 AD.…
Restaurant inventory management is a process for identifying more cost-effective food, beverage and supply orders while keeping track of the materials and supplies you have on hand for shifts. This article provides advice and tips on how to manage your restaurant inventory efficiently, helping you reduce waste, increase efficiency and optimise expenses. 1. Conduct regular…
How many times have we heard our mums’ rattle on about not wasting food? “Think of all the poor starving children in Africa” mine would repeat daily! Nowadays when looking in the mirror, perhaps I shouldn’t have obeyed 🙂 However the fact remains that waste is the scourge of the 21st century. Not only does…
Any business, including restaurants, must have a strong web presence to succeed in the digital age. A well-designed website can draw in new customers, highlight your food and ambiance, and offer essential details like the address and opening times. However, not all restaurant owners have the time or technical know-how to build and manage their…
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