Restaurant Employee Retention

Retention is key: Strategies for minimising employee turnover in restaurants

Table of Contents Establish a positive work enviroment Provide opportunities for training and development Promote a work-life balance Emphasize effective communication Provide adequate resources and equipment The scourge of many a restaurant as with any other business is employee turnover. Keeping talented and loyal staff members is crucial. A high turnover of staff not only…

Crisis Management for Restaurants

Crisis management: 7 essential tools to overcome restaurant challenges

Table of Contents Prepare a comprehensive emergency preparedness plan Train and cross-train staff Social media engagement and monitoring What doesn’t kill you makes you stronger Being equipped to manage emergencies is crucial for success because operating a restaurant has its fair share of difficulties. Having the correct tools and methods in place can help you…

Restaurant managers calculating costs

10 Tips: Calculate your restaurant’s prime cost

The total of your restaurant’s two biggest costs, food and labour, is referred to as the prime cost. Understanding and managing your prime cost properly, will help you retain profitability and make wise business decisions. In this article, we’ll give you 10 crucial pointers for effectively estimating the prime cost of your restaurant. Let’s start…

Smiling server greeting guests at restaurant entrance

Top Restaurant Customer Service Skills for 2025 Success

Restaurant customer service is changing faster than ever. In 2025, 72% of learning professionals say AI will radically improve hospitality training and performance. Many assume mastering new technology is all that matters now. Yet the truth is, the real secret to unforgettable dining is still all about emotional intelligence and personal connection. Discover why high-tech…