Build Loyalty & Keep Tables Full
Smart tools to reduce no-shows, boost customer retention and collect valuable feedback
Collect customer reviews
Customer feedback is gold. Use Tableo’s integrated restaurant review system to gather guest opinions and boost your rating.
Automated requests - Send review invitations via SMS or email the day after a visit.
Actionable insights - Get ratings on food, service, ambiance and value for money.
Centralised management - View and respond to reviews from the same interface you manage reservations.
Secure bookings & reduce no-shows
Protect your revenue and keep your tables full with Tableo’s smart booking management features. Take deposits and send reminders, to stay ahead of cancellations and no-shows.
Customizable deposit settings: Choose when and how to take payments - weekends, peak hours or large groups.
Automated reminders: Send booking confirmation reminders via SMS or email, including reservation time & Google Map link.
Flexible payment options: Adjust deposit amounts for special events or menus, like Valentine’s Day and New Year’s Eve.
Minimised no-shows: Guests can easily cancel via reminders, freeing up tables for other customers.
Personalised service with smart insights
Encourage repeat business by making your customers feel special every time they visit. With Tableo you can grow your customer base and use reporting features to spot trends, track customer loyalty and create memorable dining experiences for all.
Know your guests - Greet regulars by name and remember their favourite bottle of wine.
Tailored service - Be aware of allergies, dietary preferences and seating choices before guests arrive.
VIP treatment - Easily identify your best customers and give them the experience they deserve.
Let loyal customers skip the queue
When you’re fully booked, don’t lose your regulars! Let loyal customers join an online waiting list and notify them as soon as there is a cancellation.
Queue management - Keep valued guests on standby when tables are full.
Offer alternatives - If you own a chain of restaurants, offer an alternative location at their requested time.
Priority access - Give your most loyal customers first dibs on newly available tables, rewarding their commitment to your restaurant.
Boost loyalty with restaurant vouchers
Turn your loyal customers into brand ambassadors by offering restaurant gift cards. Not only do vouchers bring in extra revenue, they also help spread the word, increasing customers.
Easy gifting: Allow guests to purchase vouchers directly from your website - perfect for birthdays and special occasions.
Increase customer loyalty: Encourage repeat visits and introduce new customers through thoughtful gifting.
Seamless integration: Manage vouchers and track redemptions from your Tableo dashboard.
Loyalty programme: Use your customer data to drive repeat business with a restaurant loyalty programme.
Ready to increase customer engagement and loyalty?
Start building customer relationships with Tableo. A dedicated account manager will guide you along the way. Easy to use, easy to love – no tech headaches.
Here are some commonly asked questions 🔍
Yes! Tableo tracks visit frequency, spend, and guest preferences. You can tag VIPs and treat them to special perks like priority bookings, discounts, complimentary items, or exclusive invites.
While Tableo doesn’t run a points-based system, it gives you the tools to build your own loyalty programme based on actual guest behavior so you can reward loyalty in a way that fits your brand.
Gift vouchers are a powerful way to keep your loyal customer base engaged while giving you an easy way to increase customers. Tableo lets you sell and manage vouchers directly from your site, encouraging repeat visits and word-of-mouth referrals.
Absolutely. Tableo lets you note allergies, favorite dishes, special occasions, and more. So your team can deliver a personalized customer experience that builds emotional connection and brand trust.
Gather reviews via automated SMS or email after visits. Use the insights to improve service, celebrate wins, and show customers you care, turning one-time diners into loyal advocates.
No problem! Tableo’s online waitlist lets loyal customers skip the regular queue and be first to know when a table frees up. You can also offer them a spot at a nearby sister venue.