Consistency and Control for Hotel Restaurants and Chains
Grow your business with full visibility over multiple outlets and cross promotion between various venues.
Run your restaurant chain like clockwork
Double bookings, inconsistent systems, lost reservations and inefficient operations are just a few of the difficulties that come with managing a hotel restaurant or a chain of restaurants. Tableo’s management solution is here to simplify it all. Our platform streamlines booking management, giving you full visibility across all locations, ensuring a consistent guest experience.
Manage multiple venues with a single solution
Managing multiple outlets shouldn’t feel like juggling flaming swords. With Tableo’s software solution, you get a single platform to streamline reservations, table management and customer insights across all locations.
Multi-location visibility
Monitor all your outlets from a centralised dashboard, making sure no location is overlooked.
Customisable roles & permissions
Ensure accountability with defined staff roles and task delegation.
Real-time updates
Get live updates on reservations, occupancy, and customer preferences across all locations.
Cross-sell your other outlets
If one location is fully booked, why lose a customer? Tableo automatically suggests alternative restaurants in your chain, directing diners to your other locations instead of turning them away. Keep tables filled and customers happy, all while growing loyalty across your entire brand.
How it works: If Venue A (e.g. Sean’s Bistro in image above) is fully booked at a specific time, customers will be presented with the following alternatives:
Different available times at the same venue
Availability at a different venue for the requested time (e.g. Sean’s Diner)
Increase revenue with smart reservations
& event management
Drive more bookings and revenue by making it easy for guests to reserve a table, whether for everyday dining or special events. Tableo helps you maximise on table allocation and space, which is especially useful when planning events.
Online booking integration
Let customers book directly through Google, TripAdvisor and social media.
Effortless event management
Organise VIP seating & special menus for ticketed events while collecting payments in advance.
Optimised seating arrangements
Assign tables efficiently for events and regular bookings to maximise space and guest satisfaction.
Simple date management
Block off specific days or times for special events, holidays, or private gatherings without compromising ongoing reservations.
Consistent service across all locations
It can be difficult to maintain the same high standard of client service and experience while overseeing several locations. With the same resources and training used by each location, Tableo can guarantee brand uniformity throughout your business.
Standardised system
Make sure all locations stick to the same protocols for managing reservations and communicating with guests.
Easy staff training
All team members receive quick and cost-free training that improves performance and reduces errors.
Dedicated account management
A point of contact for support or training, to ensure you get help when you need it.
Boost consumer loyalty and brand recognition
The secret to success is establishing a solid reputation for your brand. Through individualised service and focused promotions, Tableo can help you increase customer satisfaction and loyalty, as well as handling feedback efficiently.
Automated requests for reviews
Encourage visitors to provide reviews on Facebook, TripAdvisor and Google.
Manage reviews easily
Respond to both positive and negative reviews from within Tableo, to maintain uniformity and client service.
Customer insights
Personalise the dining experience by tracking guest preferences and status, and improving retention.
Reliable, transparent, and scalable
We at Tableo understand the value of having a dependable system that grows with your company. We take pleasure in offering first-rate customer service and clear pricing, and we upgrade our platform frequently to meet new demands and problems.
Constantly changing
Tableo adds new features and upgrades based on customer feedback, keeping up with developments in the industry.
Clear pricing
Know exactly what you're paying for with no hidden fees. We also offer discounts for group restaurants.
Scalable solution
Tableo expands along with your restaurant chain, enabling you to add more locations to the system.
Don’t let no-shows become a problem
No-shows can cost you money and cause you to waste resources. By securing reservations with deposits, sending automatic reminders, and lowering last-minute cancellations, Tableo helps you avoid this and ensure that guests honour their reservations.
Automated reminders & confirmations
Timely SMS and email notifications to ensure guests show up as planned.
Credit card holds & deposits
Secure your bookings with prepayments or card authorisations.
Blacklist repeat offenders
Automatically block customers who consistently fail to show up.
Ready to simplify your operations and grow your brand?
Tableo is designed to streamline multi-location operations, improve customer experiences, and boost your bottom line. Are you ready to take your hotel or restaurant chain to the next level?
FAQs for Hotels and Restaurant Chains
Yes, accurate reservations are guaranteed at all locations thanks to Tableo’s real-time reservation system, which also helps to avoid lost or duplicate reservations.
With Tableo’s live reporting, you can easily view the number of bookings for each location and get a clear overview of occupancy at a glance.
Whenever a person tries to book at one of your locations that is full, the system will automatically recommend booking at a different available time slot, or suggest booking at another restaurant in your chain. This way, you get to promote your other venues, while not losing out on potential customers.
Tableo helps manage seating and reservations to optimize dining room and table allocations, giving the kitchen enough time between bookings to maintain quality while keeping up with demand. It also provides a crowd control feature where you can limit the amount of reservations that can come through during peak hours so as not to overwhelm kitchen staff.
Connectivity with well-known online booking platforms such as Google, TripAdvisor and Facebook, upselling tools (like restaurant vouchers) and simplified reservation management, all contribute to Tableo’s increased booking volume and increased revenue per client.
Absolutely. With Tableo’s comprehensive reports, you can monitor performance, spot patterns, and take decisive action to improve operations and drive growth.
Tableo enables you to monitor visitor preferences, provide individualized service, and establish loyalty plans that promote return business and increase client satisfaction.
Tableo gives you consolidated access to all of your locations, enabling you to keep an eye on performance and reservations in real time. Using Tableo’s unified system guarantees that all employees adhere to the same procedures, simplifying training and preserving uniform visitor experiences across all locations.
Tableo has you covered, so don’t worry! The booking form will automatically recommend booking at a different available slot, recommend to join the waiting list, or suggest to book at another restaurant in your chain. This way, you won’t lose out on potential customers just because one of your spots is full. It’s all about keeping guests happy while maximizing your bookings across your entire network!
Tableo allows you to assign specific roles and responsibilities to staff, ensuring clear accountability and reducing errors.
Tableo handles all customer data securely and ensures compliance with GDPR, giving you peace of mind that customer information is safe and managed appropriately.
One solution for restaurants, hotels, cafés & more
