Smiling server greeting guests at restaurant entrance

Top Restaurant Customer Service Skills for 2025 Success

Restaurant customer service is changing faster than ever. In 2025, 72% of learning professionals say AI will radically improve hospitality training and performance. Many assume mastering new technology is all that matters now. Yet the truth is, the real secret to unforgettable dining is still all about emotional intelligence and personal connection. Discover why high-tech…

Busy restaurant hosting an event evening

Restaurant Event Promotion Ideas for Every Venue in 2025

Restaurant event promotion is changing faster than ever. Live streaming events can increase customer engagement by up to 45 percent. Most venues focus on eye-catching posters and busy social feeds, hoping for a rush of bookings. The real standout events in 2025 will go far beyond the usual noise, using tech, local collaboration and smart…

Attentive staff serving guests in modern restaurant

Restaurant Upselling Techniques: Proven Tips for 2025 Success

Restaurant upselling might sound awkward, yet it is quietly transforming the bottom line for thousands of establishments. Here’s something surprising. When recommendations feel authentic and are bundled smartly, the total bill can grow by almost 47 percent. The twist is that real upselling done right is not about selling more food. It is about making…

Restaurant host using digital waitlist at entrance

Essential Restaurant Waitlist Management Tips for 2025

Restaurant waitlists have changed massively for 2025 and technology is doing more than just replacing the clipboard. Here is something that stands out. Guests who receive precise wait time estimates are 18 per cent more likely to feel satisfied, even when things get busy. You might think the secret is all about speed, but it…