We all know the importance of customer reviews for your restaurant. But how about actually going a step further to find out first hand your client preferences. This could help you with making changes to your offerings, pricing and such. The best way of doing this is through the collection of customer feedback via surveys. …
Knowing when, and if, to raise prices can be a difficult and daunting decision for restaurant owners. On the one hand, you have forever increasing labour, energy and food costs, while on the other, you need to maintain customer satisfaction. Raising restaurant pricing calls for careful planning and a well thought out approach. In this…
Managing a restaurant franchise comes with unique challenges and opportunities. You need a combination of good processes, communication and smart decision-making to ensure consistent success across the various locations. In this article we will examine key methods and approaches for mastering multi chain management in the restaurant sector. Creating a firm foundation 1. Creating your…
In this article we highlight the fundamental principles that support the best restaurants in the culinary industry. Every aspect of a responsible and successful restaurant—from emphasising premium ingredients and upholding the highest standards of food safety to embracing sustainability and celebrating diversity—contributes to the exceptional tapestry that defines it. Join us as we explore the…
Data-driven decision-making is vital for promoting growth and optimising revenue. This not only applies to corporate environments, but is also relevant in today’s restaurant scene. In this article, we’ll look at practical methods for increasing the revenue at your restaurant using analytics. So let’s dive in and learn the data-driven growth secrets! 1. Gathering and…
Building customer loyalty is crucial for any restaurant’s long-term success. Yes, having a steady stream of new business is important, however it’s the regulars that keep business afloat and are your best ambassadors at spreading the word. This article provides practical advice and methods on how to set up repeat business and encourage customer loyalty.…
Making the most of your restaurant’s capacity is one of the many things that go into running a successful restaurant. Expanding your restaurant’s seating capacity will increase revenue and improve customer satisfaction. Here are a few quick tips on how to expand capacity. Let’s get started! 1. Optimize seating arrangements and table configurations Remove unnecessary…
Even if you aren’t familiar with the term Dynamic Pricing, it’s nothing new and is commonplace in our everyday lives. Think about low cost airfare prices that change from one day to the next, depending on demand, or last minute deals at hotels to ensure a high occupancy rate. This change in pricing that is…
One of the most important aspects of managing restaurant expenses is keeping the business profitable. Unexpected costs can negatively affect profitability and jeopardise long-term viability. In this post, we’ll look at strategies for avoiding unforeseen spending and managing restaurant bills well. By implementing strategic measures, such as analysing expenses, optimising inventory, and leveraging technology, restaurant…
How much should we tip? This question comes up every time we eat out. If it’s a group booking, it gets even more complicated. Should one leave a standard 10% tip or more? And if the service wasn’t quite up to scratch, should this be reflected in the tip (or lack of it)? In this…
Organising special restaurant events is a great way to draw in new clients, engage with existing ones and build a loyal customer base. In this post, we’ll look at original suggestions and best practices for planning memorable restaurant events that leave a lasting impression on your guests. Theme nights: Transport your guests to another world…
Struggling to optimise your restaurant’s operations while keeping costs under control? In this guide we will delve into food & beverage (F&B) control methods to help you generate profitability and uphold good standards. So let’s dive in! 1. Understanding F&B control Inventory management, cost control, menu engineering and portion control are just a few of…
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