Do you know how many of your customers are first time visitors versus regulars? Perhaps you’ve just run an online advertising campaign on Facebook, or recently added a “Reserve a Table” button on your Google Business Profile. Surely this has brought you new business… but can you quantify it?
New “First Time Bookings” report
New in Tableo is a report that shows the number of “First Time Bookings” for any date range. You can find this under Reports > Bookings Report. The report generates:
Total bookings generated
Bookings by channel
First time bookings – NEW
Reminding customers to pay-up
We get it, sometimes customers get side tracked and bookings requiring payment remain pending. We’ve made a couple of additions, to urge customers to pay-up:
1. For restaurants with SMS enabled, it’s now possible to resend payment links for tentative bookings via SMS in addition to email.
2. The tentative/awaiting payment email now includes a note informing guests that their booking will expire in a stipulated time.
Widget support in multiple languages
Not just English! The Tableo widget and website is now available in five international languages, including Spanish, Italian, Lithuanian and Czech.
Arrived in service
When a booking is set to “Arrived”, the booking is stored in its own section at the bottom of the Guest List, making it easier for service personnel to manage bookings.
Other features and improvements
It is now possible to cancel a waiting list booking
For ease of use, when entering the contact number on mobile or tablet devices, the keyboard is now changed to a numerical keyboard instead of qwerty.
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As the Marketing Manager at Tableo, Tamara brings over 25 years of experience in software marketing to the table. Always keen to keep up with the latest tech, she's got a knack for spotting trends and fine-tuning marketing strategies. When she’s off the clock, you’ll find her exploring new restaurants and indulging her love for great food in exotic locations.
