Busy restaurant hosting an event evening

Restaurant Event Promotion Ideas for Every Venue in 2025

Restaurant event promotion is changing faster than ever. Live streaming events can increase customer engagement by up to 45 percent. Most venues focus on eye-catching posters and busy social feeds, hoping for a rush of bookings. The real standout events in 2025 will go far beyond the usual noise, using tech, local collaboration and smart…

Attentive staff serving guests in modern restaurant

Restaurant Upselling Techniques: Proven Tips for 2025 Success

Restaurant upselling might sound awkward, yet it is quietly transforming the bottom line for thousands of establishments. Here’s something surprising. When recommendations feel authentic and are bundled smartly, the total bill can grow by almost 47 percent. The twist is that real upselling done right is not about selling more food. It is about making…

The Effect of Staff Attire on Customer Perception

First impressions mean everything in the restaurant and hospitality business. As an instrument of first impressions, the attire of the staff may influence the customers' faithfulness, loyalty, and experience. Uniforms are functional and signify values, professionalism, and identity to branding. Knowing how attire affects the perceptions of staff and customers, the business makes better choices…

Attracting tourists to your restaurant

6 strategies to attract tourists to your restaurant

With the summer months fast approaching, what better time is there to leverage the start of the tourism season and draw in some new faces to your restaurant? Whether you run a small bistro or a family diner, or even an elegant high-end restaurant with breathtaking views, tourists present a golden opportunity to boost your…

Effective Restaurant Signage

Driving sales through effective restaurant signage

Success in the restaurant industry depends on being noticed by consumers and standing out from the competition. Restaurant signage is a frequently ignored but useful tool for grabbing customers’ attention, communicating messages, and ultimately boosting sales. In this article we will give tips on how to use restaurant signage to your advantage! 1. Exterior signage…

Managing intoxicated customers: When to stop serving

Prioritising your patrons’ security and welfare is essential if you want to be seen as a reputable restaurant owner. One of the challenges you may encounter is dealing with customers who are drunk. In addition to being required by law, serving alcohol to people who are over the limit is also morally wrong.  In this…

Using online tools for better staff management in the restaurant

From Rosters to Results: Online tools for smarter restaurant staff management

Running a restaurant is tough. Juggling schedules, keeping staff happy, and staying on top of everything can seem impossible. Traditional methods like paper schedules and handwritten notes just don’t cut it anymore. Thankfully, there’s a better way: online tools designed to make restaurant staff management a breeze. This article will explore how these tools help…

Restaurant Trends for 2024

A culinary odyssey: Unveiling the hottest restaurant trends of 2024

In 2024, the restaurant business is moving into the future at breakneck pace. As a restaurant owner, you’re not just managing a kitchen – you’re coordinating a symphony of consumer preferences and technology.  In this dynamic environment, where online reservations are the new standard and digital innovation is the key to success, let’s discover the…

Sustainability practices for restaurants

Sustainability practices for restaurants: Building a greener future

Sustainability has become a “buzzword” of late, particularly in the hospitality industry where it’s becoming crucial in the effort to create a greener future. In this article we will examine five sustainable methods that restaurants can use to reduce their impact on the environment.  From sourcing local and organic ingredients to implementing energy-efficient measures, these…

Restaurant Kitchen Design

5 tips for improving your restaurant kitchen design

There’s a lot to be said about the value of a well-designed kitchen. Proper positioning can increase production and efficiency, which boils down to happier customers and a happier bank account. This blog post provides five great suggestions to assist you make your restaurant kitchen design better. Let’s start now! 1. Increase efficiency with a…

Managing negative restaurant reviews

Turning the tide! Managing negative customer reviews

In a perfect world your restaurant customers would experience 100% satisfaction at all times. But we all know it’s not always possible to please everyone. There are those difficult customers who tend to find a problem with everything…and let’s face it, mistakes with food or service can happen.  What’s important is for restaurant owners to…

Restaurant Site Selection

Choosing the perfect location for your restaurant: Key considerations

So you’ve taken the plunge to open a new restaurant! Kudos to you! Now for the fun part… finding the perfect location. Finding the ideal site is one of the most important decisions you’ll make to guarantee success. While the wrong one can seriously hinder your restaurant’s growth and profitability. In this post we will…